Tuesday, March 12, 2013

[Solution] "The User Profile Service failed the logon” error message



Before proceed to solution,
PLEASE login to administrator account


Solution:

1) Click Start, type regedit in Search box, then hit ENTER
2) In Registry Editor, locate ProfileList by following registry path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

3) In the navigation pane, find the one that starts with S-1-5..... and ends with .BAK
4) Click each S-1-5 folder, locate the ProfileImagePath entry in the details pane, and then double-click to make sure that this is the user account profile that has the error.



5) Right-click the folder without .bak, and then click Rename. Type .ba


6) Right-click the folder that is named .bak, and then click Rename. Remove .bak at the end of the folder name.



7) Right-click the folder that is named .ba, and then click Rename. Change the .ba to .bak at the end of the folder name



8) Double-click the folder without .bak in the details pane, double-click RefCount, type 0, and then click OK.


9) Click the folder without .bak, in the details pane, double-click State, type 0, and then click OK.



10) Close Registry Editor and restart computer. Then login to your account.



Hope it can solve your issue. =)


Reference:
http://support.microsoft.com/kb/947215
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/i-receive-error-message-the-user-profile-service/38844b82-a2c1-4fa2-9802-a5318d6f7831
http://www.sevenforums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html


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