[Solution] "The User Profile Service failed the logon” error message

Before proceed to solution,
PLEASE login to administrator account


Solution:
1) Click Start, type regedit in Search box, then hit ENTER
2) In Registry Editor, locate ProfileList by following registry path
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
3) In the navigation pane, find the one that starts with S-1-5..... and ends with .BAK
4) Click each S-1-5 folder, locate the ProfileImagePath entry in the details pane, and then double-click to make sure that this is the user account profile that has the error.

5) Right-click the folder without .bak, and then click Rename. Type .ba


6) Right-click the folder that is named .bak, and then click Rename. Remove .bak at the end of the folder name.


7) Right-click the folder that is named .ba, and then click Rename. Change the .ba to .bak at the end of the folder name



8) Double-click the folder without .bak in the details pane, double-click RefCount, type 0, and then click OK.

9) Click the folder without .bak, in the details pane, double-click State, type 0, and then click OK.



10) Close Registry Editor and restart computer. Then login to your account.



Hope it can solve your issue. =)

Reference:
http://support.microsoft.com/kb/947215
http://answers.microsoft.com/en-us/windows/forum/windows_7-security/i-receive-error-message-the-user-profile-service/38844b82-a2c1-4fa2-9802-a5318d6f7831
http://www.sevenforums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

[HOW] Reset SEPM password

SEPM - Symantec Endpoint Protection Manager

Have you face the password forgotten issue?
Have to key in the password wrongly and account is locked?

Don't worry...
Here is some trick to helps you reset Symantec Endpoint Protection Manager's administrator account password.

IF administrator account has been locked, don't be panic.
After 15minutes, administrator account will be unlocked automatically by the SEPM.

However, if you really forget the password,
then run RESETPASS.bat


In the command prompt
go to
c:\program files\Symantec\Symantec Endpoint Protection Manager\tools\resetpass 
When you'll hit enter you'll see ENGLISH



Close the command prompt. Try logging into the SEPM
Username: admin
Password: admin