How to make Unmanged SEP client become managed SEP Client

Firstly, right click on Symantec Endpoint Protection Client on start menu taskbar as the snapshot below.
Then click on "Open Symantec Endpoint Protection"

You will saw SEP console interface, then go to help and click on troubleshooting on right top hand side.

Next, a window will pop out, click on import under Communication Settings. This step will ask you connect to server, mean we are now make a unmanged SEP client become managed SEP client.

Before that, you have to find out a file called "Sylink.xml". Then you have to select it, the file may get from SEP manager (which in server/core workstation) or get it from other computer which SEP client was installed. (C:\Program Files\Symantec\Symantec Endpoint Protection\...\...)

Wait for awhile, then you will saw the information of SEP client changed. Make sure it is correctly connect to server IP address that you able to see in the window.
For Example: 192.168.0.12 is my server

Exit the SEP console, and right click on the SEP icon again, you will see the difference context menu, compare with first snapshot.
Update Policy is to get latest config file, policy setting and virus definition from Server (SEP manager)

If you able to see the context menu of SEP client as last snapshot, that mean you have successful make unmanaged SEP client become managed SEP client.

Besides that, there is the other way to import sylink.xml

1) click on "Run", then type "smc - stop" without quote, to unload SEP client
2) copy "Sylink.xml" into C:\Program Files\Symantec\Symantec Endpoint Protection
3) click on "Run", then type "smc - start" without quote, to reload Symantec Endpoint Protection Client

Wish you good luck =)

[HOW] Reset SEPM password

SEPM - Symantec Endpoint Protection Manager

Have you face the password forgotten issue?
Have to key in the password wrongly and account is locked?

Don't worry...
Here is some trick to helps you reset Symantec Endpoint Protection Manager's administrator account password.

IF administrator account has been locked, don't be panic.
After 15minutes, administrator account will be unlocked automatically by the SEPM.

However, if you really forget the password,
then run RESETPASS.bat


In the command prompt
go to
c:\program files\Symantec\Symantec Endpoint Protection Manager\tools\resetpass 
When you'll hit enter you'll see ENGLISH



Close the command prompt. Try logging into the SEPM
Username: admin
Password: admin